Indicators on telus billing support You Should Know
Indicators on telus billing support You Should Know
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• I used to be bounced amongst multiple brokers, my calls were being disconnected, And that i acquired inconsistent information and facts with regards to my deal and discounts.
• An acquaintance who is usually a Telus customer confirmed me his plan particulars, and he is receiving the same strategy for substantially a lot less without needing to get products, which contradicts what Abdul instructed me.
00 far more a month. Despite the fact that my contract claims promo price is for two many years my Invoice claims it is just one calendar year. Right after paying out an afternoon now trying to get help, after the 3rd particular person I spoke they stated they'll check into it and call me again. I didn't receive a get in touch with back again with responses. This is completely unacceptable. I regret signing up with Telus and will notify everyone I'm sure to under no circumstances join with them. Out of curiosity I named Shaw and immediately had the decision answered and the individual I spoke with was obvious and articulate. Feeling trapped in a deal and with the mercy of an enormous process which includes no help for its customers.
How do I find that human being. I feel I am going into a new billing cycle And that i are already working in circles for weeks
I do know it is rather annoying mainly because I am in the same circumstance, nevertheless it is actually in regards to the Television sign that has been missing.
following the agent evaluation my account he claimed I can not give you a offer or credits like you have now using your exiting account, so i just gave up and hangup the telephone.
Definitely not the encounter we wish our customers to own. Be at liberty to send out us A non-public message and we are able to talk about our alternatives to acquire this fixed for you.
The TELUS workforce acknowledges that our work spans a lot of Territories and Treaty places and we are grateful for the standard Awareness Keepers and Elders who are Telus technical support with us these days, anyone who has long gone in advance of us and the youth that encourage us.
Telus has messed up on my Invoice numerous times from the pastfew months. A short while ago by charging me 3 periods for just a bring it back that was currently returned. Then made a decision to go on and transform three of my designs by themselves. Initially agent I spoke to was fantastic and tried out not easy to fix The problem. He even contacted loyalty that can help. They never termed. I tried to call myself and was keep permanently so I hung up. Tried another agent he reported he would transfer me to loyalty than proceeded to have upset mainly because I would not let him to finish the decision when he reported he couldn't transfer me.
Thank you for your personal focus to this make any difference. I stay up for a prompt and satisfactory resolution.
It transpired on Sunday which i experienced a terrible difficulty. But I had been delighted to find out this Web site labored on weekends. And Helen granted me assistance, time, and tolerance to resolve the situation. I'm so grateful I simply cannot notify!
Hi @Ben708 we undoubtedly price your loyalty with us and we want to enable. Be sure to keep an eye on your inbox for the message from us
The TELUS group acknowledges that our get the job done spans several Territories and Treaty locations and we have been grateful for the normal Understanding Keepers and Elders that are with us now, all those who have long gone prior to us as well as the youth that encourage us.
I will terminate all the services household and cellular with Telus and convey to my family and friends to do so, which was the worst knowledge I acquired with Telus